Frances helped me list and sell my father's condo after he passed. It could not have been a better experience. Frances anticipated and guided me through the entire process. This included getting the condo ready for sale and recommending contractors all the way through helping at closing. She was there giving effective advice. I was able to sell the condo over the asking price. Frances is a real gem. She took care of an issue prior to closing (getting rid of items in the garage). I loved the fact that I did not have to worry about the little details. She handled them. Many folks think that a broker/agent simply lists a property and collects a fee. Frances earns her fee and quite frankly she is worth it. I would not hesitate to engage her services again.
- S. S. (seller), Westford, April 2015
When it came time to sell our family home, we called on Frances Markel. We found her to be professional, knowledgeable and always very responsive. She evaluated our home for the current market, she recommended an excellent home staging professional, she created gorgeous brochures, and used her online presence, to fully market our property. The result was a quick sale for us at over-asking price! The house sold at the first Open House event. We highly recommend Frances to anyone in need of a professional Realtor.
-LC (seller) Westford, January, 2014
Frances should be commended for her professionalism and fantastic customer service throughout the entire sale process. We have gone through many real estate purchases and sales throughout the years with various realtors but this sale stands out by far for the ease of the process and the confidence we felt in Frances' experience and expertise. Her knowledge, patience and negotiating skills were top notch - she is a gem in the real estate field! We would definitely work with her again and would not hesitate to recommend her to family and friends.
-Seller, July, 2014
I would recommend Markel Realty to anyone selling or buying a home. Frances was extremely knowledgeable and helped us extensively throughout the process. Her staff understands precisely what it takes to sell a home, and they execute flawlessly. Frances was extremely thorough, readily accessible, and always responded to any questions or concerns we had very quickly.
Buying or selling a home can be a very stressful process, but it doesn't have to be, and Frances Markel proved that to us. I wouldn't hesitate to recommend her services to anyone thinking of buying or selling.
-IZ (seller) July, 2014
Salesmanship. From the moment she stepped into our home for a listing agent interview, Frances Markel stood above the rest in the way she presented herself. She had a way of being professional, yet down to earth and sincere as one would find in a familiar friend. Her peaceful and observant demeanor conveyed genuine interest in our home as she took note of its positive qualities and shared ideas for addressing the flaws that other agents quickly saw as price reducers or costly pre-listing projects. Her focus was to get our house sold quickly and efficiently. Unlike other agents interviewed who had either a higher commission or offered different service packages, Ms. Markel had one offering that included complimentary time with a professional stager and use of a professional photographer.
Market Savvy. Ms. Markel’s experience in the market translated into effective strategies to sell our home. She advised us on logical timing for listing. Unlike other realtors we interviewed, Ms. Markel showed concern for OUR return-on-investment with regard to costly pre-listing changes. Other realtors seemed satisfied to have us spend our money just to make the sale a bit easier without regard to the impact on the listing price. Ms. Markel also knew the listing price that the market would bear, unlike another agent who advised us to list at $50K less. This outstanding professional knew the value of presentation and shared with us her connection to a fabulous stager and a fantastic photographer.
Results. Once our property was listed, Ms. Markel got it under agreement for over ask within a couple of days. We closed successfully shortly thereafter. That is what we call results!
-Seller, Aug. 2014
Frances and her team helped us sell our house in less than a day! She is delightful to work with; I've already recommended her to a neighbor who plans to sell their house soon. Frances quickly developed a rapport with us and understood our goals in selling our house. Her team worked with us to stage and photograph the house and price it competitively. Frances always responded promptly to our questions and made the selling process easy and successful. We recommend the Markel Realty Group strongly and without reservation.
-PC Aug. 2014
Best agents we've ever dealt with! Very knowledgable about the local real estate market and got us our dream home. We were looking for homes for nearly 6 months and Frances was patient with us from the first home to the last. She never pressured us into buying anything and was very good at pointing out things in homes. We never had issues with communication and always felt as though we were a top priority. Very professional in every sense of the word!
We couldn't be more grateful for Frances and her team to help us find our dream home!
When we decided to list our 2 bedroom house, we identified several Realtors to interview. After interviewing several people, we opted to list our home with the Markel Realty Group. Though we had never sold a home before (and had our plates full with our two children), Frances talked us through the process, providing support each step of the way. She sent us a phenomenal stager and photographer, and responded IMMEDIATELY to every phone call/ text, even when she was on vacation several time zones away. Her advice was spot on and within one week of listing our house, we had multiple offers, including several at and above list price- a feat we didn't think possible.
When it came time to buy a home, we worked primarily with Jill of the Markel Realty Group. Jill, too, was quite receptive to our phone calls/texts. Perhaps the greatest testament to Jill's prowess was her ability to negotiate our purchase of a home that was for sale by owner (the owner lived out of the country). Jill negotiated the purchase price, inspection concessions and a timeline that enabled us to close on both homes on the same day. After we closed, while we were moving in, a problem was discovered with our stove (a gas leak that was not present at the time of inspection). Jill sent her plumber over- at no cost to us- to repair the stove so we could cook dinner in our new home that evening.
I highly recommend the Markel Realty Group for both selling and buying a home.
--CO (buyer and seller) Westford
Frances is the perfect agent. I worked with her as both a buyer's and seller's agent. At every step in the process, she pulled the appropriate tool out of her well stocked, bottomless tool box; her knowledge, contacts and resources supported us through every turn. There wasn't a detail that she missed. She made herself fully available which gave us an edge as buyers and sellers. She was a major factor in the sale of our home in a matter of days at a higher price than we might have hoped. Plus, she was a delight to work with...and if we weren't so pleased with the home we bought, we'd work with her again in a minute!
-- DG (buyer and seller) Westford
I had the pleasure of working with Frances Markel, to recently sell a property. Over the years, I have dealt with 10 realtors, and my experience with Frances was, by far, the best. She is very organized, helping explain and "hold my hand" throughout the entire process. Her creativity in getting other brokers to see the property, and other well thought out marketing tactics helped sell my property in a fraction of the standard statistical time for similar houses in the area. She was always quick to get back to me, on any questions, and provided continual feedback on next steps, options, recommendations, etc. She is aggressive in tracking leads and driving a sale to closure. It was a pleasure doing business with her, and I would highly recommend Frances to anyone in the market, to buy or sell a property.
--TM (seller) Westford
Frances is the most impressive, personable, creative and effective realtor whom I have ever met. She helped me to sell and buy a home. In her work, she demonstrated extensive knowledge of the specific areas of the towns, a commitment to quality and detail, great energy in pursuing the best value and options and an amazing ability to find a solution for any problem that may arise. Frances was responsible for helping me to get value beyond my expectations. At the same time, her attention to quality and detail ensured that there were no loose ends at either closing. It was and is a pleasure to work with her and I recommend her highly.
-- WN (seller and buyer) Ayer and Tyngsborough
As first-time home buyers, we hired Frances as a buyer's agent. Even though we were picky, Frances quickly learned what our needs and tastes were and was able to help us find great homes right away. Although we ran into a difficult seller and negotiations actually broke down at several points, Frances was able to expertly maneuver around these breakdowns and helped us get our home on our terms while keeping us calm and well-informed about the process. We couldn't have closed that deal without her and we couldn't have asked for a better agent. We'll certainly be calling her again.
-- CM (buyer) Chelmsford